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International shipping from UK

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Questions and Answers about international parcel service

HOW DO I SEND A PARCEL ABROAD?


  1. Register your parcel in the service

    Complete the online parcel registration form and pay for delivery online.

  2. Prepare your parcel for shipping

    Pack the items you want to send in a cardboard box and seal it with tape. If there are empty spaces inside the packaging, fill them with crumpled paper or bubble wrap.

  3. Send the parcel

    Follow the instructions provided in the confirmation email. Expect a Parcel Force courier to arrive on the next working day after registering the parcel. You do not need to print a label when the courier collects your parcel. After dispatch, you can track its status online.

HOW CAN I TRACK MY PARCEL?


You can check your parcel’s status by entering the tracking number on our parcel tracking page.

HOW LONG DOES INTERNATIONAL DELIVERY TAKE?


Delivery time depends on the destination country. Estimated delivery times:

  • Ukraine: from 7 working days (subject to customs processing times in Ukraine).

HOW MUCH DOES IT COST TO SEND A PARCEL OVERSEAS?


The cost of delivery depends on the weight and size of the parcel. You can check the exact price using the shipping cost calculator, available on our website or refer to the price list.

HOW CAN I PAY FOR INTERNATIONAL DELIVERY FROM THE UK?


After completing the online parcel registration form, you will have the option to pay for the shipment using a bank card, Google Pay, or Apple Pay.

Important Information
Rules and Regulations for Specific Countries by Country of Origin and Destination